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상품 사용후기

상품 게시판 상세
제목 불량/비추/세켤레환불
작성자 김채영 (ip:)
바이언스 매장에서 신발 세켤레를 샀습니다.
새상품으로 신기 위해 제작 및 배송기간 약 2주를 기다려서 받았는데
1. 샌들 한켤레는 발폭 230 , 발길이 225로 주문제작하여 받아 신어보니 신발이 삐뚤어진건지 제발이삐뚤어진건지 발뒷꿈치가 아예 딴곳에 가있습니다.
2. 슬립온 한켤레는 은색 철사같은 가는 띠가 신발 라인을 따라 붙어있는데 한짝은 은색 철사가 끝에서 끝까지 맞닿아 있지도 않고, 다른 한짝은 아예 끝에 부분이 붙어있지도 않고 떨어져 있습니다. 뿐만 아니라 겉에는 송아지 가죽, 안쪽 가죽은 돼지가죽이라며 안쪽 가죽이 돼지 가죽인 이유는 돼지 가죽이 사람의 피부와 가장 비슷하다며 자부심을 가지고 판매하시던 판매자 분의 자부심과 다르게 가죽을 너무 대충 붙이셔서 쭈글쭈글하거나 제대로 붙어 있지 않은 모양새로 왔습니다.

나머지 한켤레는 아예 배송자체를 받아보지도 않고 세켤레 모두 취소하였고
저희 엄마께서 해당 브랜드 사장님과 전화했을 때도 죄송하다는 사과는 없었다고 들었습니다.

최소한 신발 판매하시는 분은 신발에 대한 자부심과 긍지가 있으셨지만, 디자인 하시는 분께서는 제작되는 과정 및 고객의 불편사항에 대한 피드백이 전혀 없으셔서 이렇게 글을 남깁니다.
처음 들어보는 브랜드였지만, 적지 않은 금액인 약 60만원을 지불하고 산 이유는 첫번째 디자인이 예뻤고, 두번째 판매자분의 자부심이 30% 이상은 차지 했습니다.
배송 된 신발의 불량상태도 개선되어야 겠지만
사장님의 태도에도 개선이 있길 바랍니다.
개인적으로는 환불처리 했지만 결재 후 배송 될 신발을 기대하고 기다렸던 시간을 생각하면 참 아쉽네요.
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  • byeuuns 2017-04-18 16:51:29 0점
    수정 삭제 댓글
    스팸글 안녕하세요 김채영 김채린고객님!
    상품을 만족스럽지 못하게 배송하여 죄송하다는 말씀 드립니다.
    교통비 및 기다린 시간 보상에 대한 규정이 없어 지불해드리지 못한점도 사과드립니다.
    말씀주신 의견 반영하여 더욱 노력하는 바이언스가 되겠습니다!
  • HYst 2017-05-22 17:28:37 0점
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